(Fort Collins, CO) – Poudre Valley Rural Electric Association (PVREA) is once again cautioning its members to not be fooled by a PVREA impersonator, claiming to be from PVREA and asking for a payment to stop a disconnection of electric service.
Several PVREA members have reported scammers to the co-op this week. The current scam appears to be members receiving a call from the scammer, or a voicemail message, instructing them to contact Safeway and make a payment for a specified dollar amount or their service will be disconnected. In the most recent incident, the member was told a payment of $500.00 would be needed. Scammers are providing utility members a phone number to call and make a payment, which they would then steal money from the given credit card number.
When an account is past due, PVREA employees never initiate a phone call to a member asking for any personal or credit card information. Phone calls from PVREA to delinquent accounts are a courtesy notice call by recording only. If in doubt about a billing phone call from PVREA or supposed authorized agent, members are asked to politely end the conversation and call the PVREA Member Services Department at 1-800-432-1012 to clarify any billing questions.
PVREA members are urged to alert the local law enforcement and PVREA if they are contacted by a scammer.
Poudre Valley Rural Electric Association is a member-owned, not-for-profit electric distribution cooperative serving more than 38,000 homes and businesses in Boulder, Larimer and Weld Counties in Northern Colorado. www.pvrea.com